@Comment {Sat, 22 Jul 2017 10:35:27 GMT}

@TechReport {CReSTIC-903,
  author     = {Riera, Bernard and Gellot, Fran\c{c}ois},
  title      = {Am{\'e}liorer la conduite des installations avec les TIC},
  number     = CReSTIC 04-00-00,
  year       = 2004
}